Privacy Policy
Your privacy and data protection are our priority
Last Updated: September 24, 2025
This Privacy Policy explains how AidAlliance collects, uses, and protects your personal information when you use our crowdfunding platform and services.
Table of Contents
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Details about your crowdfunding campaigns or donations
- Payment information (processed securely via third-party providers)
- Communication preferences
- Feedback and survey responses
2. How We Use Your Information
We use your information to:
- Facilitate crowdfunding campaigns and donations
- Process payments and manage your account
- Send updates about campaigns or donations
- Respond to your inquiries and provide customer support
- Improve our platform and user experience
- Comply with legal obligations
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our platform, such as payment processors
- Campaign Organizers: Limited information shared with campaign organizers for donation fulfillment (with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Opt-out of marketing communications
To exercise these rights, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.